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To add a testimonial of your own, submit it on the Customer Survey page.
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"Purchasing my '07 DL1000 from the guys at Aurora Suzuki was a great experience. I received a deal that was more than fair, and they were always pleasent, professional, helpful, and patient with me. This bike had a top bag that I didn't want, and we agreed that it would be omitted. I didn't realize at the time that the aluminum structure aft of the seat was missing from underneath the top bag. Mike and the guys happened to have one slightly used, and threw it in, somewhat of a $250 value to me. I would not hesitate to deal with them again."
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By: Will Camano Island, WA
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"I would like to thank everyone at Aurora Suzuki for everything they do for me. Joe in the parts department is a great guy and will get you anything that you want. The owner Randy will make sure that you are taking care of."
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By: Anonymous SEATTLE, WA
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"Aurora Suzuki - 2 Thumbs Up
As a member of the Suzuki Owners Club, I have the chance to work with many dealerships, I would shop here again.
Had to find a hens tooth - this part did not even exist in the parts diagram for the bike.
Not only did they have it in stock, I was told they keep 1 (it was not old stock).
When I was there their parts manager saw my shield release was missing on my Arai Helmet - he recognized the model and ordered the parts, under warranty, without any drama.
When the parts came in I got a phone call, and they installed them on the spot.
Good Job
(good warranty support to Arai)"
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By: Doc Renton, WA
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"I have purchased 8 motorcycles from Randy & Dianne and the crew at Aurora Suzuki. Hands down the best dealer in the northwest.
Greg S.
Owner: Seattle Print Shop"
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By: Greg Seattle, WA
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"Joe in parts gets my 5 stars for the kind of customer service that is rare in this day and age!!
Willie Hardin
Former U.S. Suzuki testrider (1969-74)
http://www.flickr.com/photos/14934865@N07/
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By: willie Rathdrum, ID
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"You have an excellent dealership. Ryan is a very knowledgable and understanding salesman. Compared to my Suzuki dealer in Bremerton, you guys are a blessing. I love my new 2009 V Strom 650. Almost all of the aftermarket accessories for my Wee Strom were in stock. I will buy again in the next couple of years from your dealership."
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By: Donald Poert Ludlow, WA
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"I needed help with a tire fitment. The guys at Aurora Suzuki promised to come up with a solution. Or as one of the guys put it, "we won't let you down." All the folks that helped me spent an inordinate amount of time to come up with a solution. Oh, and I don't own a Suzuki, I own a Ducati."
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By: Greg Seattle, WA
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"I must say Aurora Suzuki has to have the most experienced sales Associates out of almost all the dealerships in the greater Seattle area. I was helped by Darrell Fisk, who greeted me with a hand shake and by asking me what type of Bike I ride, which is a 2003 SV650S. Even before that, right as I passed through the front doors I was greeted with a smile and a friendly how are you what can I help you with today? I went in to buy a pair of boots. As a new rider I have been all over trying to get some help I have been to two other places off of HWY 99 in North Lynnwood and both places there was no one who would help me find what I needed, all I wanted was for someone to help me on Helmet fitting and Boot fitting. Every time I told someone I was just looking to see what size I am and pricing because I couldn’t buy right now I was told they run true to size. No one had me step into a boot to see my real size. I told Darrell I wanted to find boots he showed me 5 different styles and had me try on a pair for sizing.. He talked to me about Chine wax, Oil, every question, stupid as it may have been he answered right away. I was very very pleased with my experience at Aurora Suzuki and will definitely buy all my bike needs and my new bike from them with out a thought.
Thank you so much for all the help I received,
Doug Jones
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By: Doug Mountlake Terrace, WA
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"Excellent experienced help from your employees. I highly recommend your store."
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By: Gordon Richmond , BC
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"Two months ago, I purchased my first streetbike (2008 GS500F) from Aurora Suzuki. I was treated great and I got the bike (+ extras) for the price I named. I'll definitely maintain a relationship with Aurora Suzuki for all my bike-related needs. Without a doubt, I'll be purchasing my next bike from them as well."
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By: Nick Seattle, WA
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"Greetings:
I would like to say THANK YOU to the entire staff there at Aurora Suzuki for the awesome job they performed in assisting me with purchasing my motorcycle. It can be difficult when purchasing items to be sent to Alaska, but the Staff at Aurora Suzuki were knowledgable, experienced and very friendly over the phone. This was a "starter" bike for me, I have not ridden in 20yrs but will definitely return to Aurora Suzuki when I feel it's time to upgrade. I will also look for Aurora Suzuki first, for parts and other accessories. All because of the great job they did, in my first motorcycle purchase in over 20yrs. Thanks again! I hope to stop by in March, when I'm in Seattle.
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By: DERRICK Sand Point, AK
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"Dear Sirs:
I would like to thank your staff for helping me out recently with some paperwork I needed to register my exported V-Strom in Canada.
Nancy Ho deserves special mention, as she spent quite a bit of time patiently explaining to me what was available, and what was not, and she kindly sent me an explanatory letter.
I would also like to thank your sales staff, who offered to take my used bike as a trade in on a new V-Strom.
All this service, and I am not even a customer!
I'll give you one guess where I'm going to shop sometime in the future when I buy my next new Suzuki. "
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By: Chris Sidney, BC
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"i make my living as a motorcycle messenger and without the pride and professionalism that the staff at aurora suzuki i just couldnt make it! they sold me a great bike and then they stood behind it and made sure that all my daily needs are meet. incredible shop! love em!! dean lawson, u.s. dispatch motorcycle messenger, seattle wa."
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By: dean seattle, WA
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"this store is one of the best in the state if you ask me. Their service department helped me identify and solve the problem over the phone. They really are a high quality store. Highly recommended for any situation."
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By: Dillan Shoreline, WA
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